What indeed? Even more specific concepts like 'well designed' and 'well made from the best materials' mean different things to different people and are open to argument. But of course 'quality' includes both of those, and the intangibles of 'image'.
So a quality product is one that is well designed and well made from the best materials, or that is thought to be so. It tends to coincide with 'expensive', but doesn't always.
The attempt to separate quality and specification is doomed to failure for general, non-technical use. It is obvious to the average punter that specification is part of quality. Claiming that they are entirely distinct can only confuse people.
|
