ISO 9000 has defined "quality" as "conforming to specification".
This doesn't really fit with any of the Collins dictionary definitions. Collins gives inter alia:
1. A distinguishing characteristic
4. Degree or standard of excellence, especially a high standard
Clearly definition 4 shows that a Rolls Royce is of higher quality than a Fiesta.
Whilst NC clearly argues that ISO9000 shows exactly the opposite.
Doesn't seem much point continuing this discussion when ISO has stolen a word that is often used to mean "high standard" and rebranded it to mean "conforming to required standard".
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