>>they had no skills to fix or recover it.
They knew who had the skills as they made them redundant 10-15 years before.
They got a number of them back for a few months and IBM systems people at megabucks per day.
The trouble is that in a few years time the "IT Dad's Army" that saved the day will be unlikely to be there - some will be pushing up the daisies and others will too many years away from the work that they are no longer "on the ball".
RBS were all about saving money - mainframes running in Edinburgh and outsourced staff in India.
Experienced staff £60K plus in Edinburgh, at least double that in London and paying staff around £5K in India.
Some people returned to help out, many refused as they were bitter at being made redundant - they told RBS the IT trouble could leave the RBS in danger of going to the wall!
|
