>> TBF, by using and creating local spreadsheets, you could be creating uncontrolled data.
>>
Yes, but it's all held on searchable drives with the spreadsheet paths saved in to the main application for each customer so there is an audit trail. Each version of the workbook is saved.
A few years ago someone looked at a project to build a system that did all the work that the spreadsheets did (and they were more limited at the time). The costs was tens of millions.
We do use database driven CRM tools that can be customised for certain tasks but they are slow and clunky as well.
Last edited by: zippy on Fri 28 Oct 22 at 19:52
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