>>
>> I don't know what it is that you do nor clued up on IT, but
>> the process sounds quite clunky.
>>
Specialist underwriting for business loans.
Bank IT is dreadful. At every bank I have worked at it's the same. They don't want to change something that works because the systems are so interconnected a small change in one system can have significant impacts down the line.
A specific example. It's "cheaper" to give users a many hundreds of pounds version of Adobe (Full) than a free converter because the testing has been done on the paid for version.
Remember the problems TSB had a couple of years back when they changed systems!
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