When I bought it the bespoke phone mount was misisng. Got one from e-bay and it arrived today. I have a second iPhone XS for work purposes. This went missing ast week (aka stolen). The excellent insurance linked to my Lloyds bank account replaced it within less than 24 hours with a refurbished (i assume) phone, promised to be the same spec as the lost one, it turned out to be a XS Max ! A little big for my taste but it has a massive screen which woks well with mapping options. Write ups suggest that the VAG bracket won't handle a "big" phone - But the excellently designed holder carries the XS with ease ! The bracket plugs into a socket in the middle of the top of the dash and has a USB port within its build. Excellent idea Volkswagen, this means that your sat nav is essentially as good if not better than a built in unit.
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