>> Despite that they were very apologetic about the delay, and a surprise on collection was
>> an Audi / Samsonite laptop bag (from the 'Audi Collection' no less!!) along with an
>> accessories box containing a usb stick in the shape of an Audi key, an SD
>> card and some Audi logo'ed valve caps on the passenger seat ;)
>
Nice to hear a positive dealer experience. My experience with Bristol Audi was not great (owned by Damon Hill and the staff felt the need to keep telling you), but that was 10 years ago and they've now relocated and are part of a different dealer group. I always used Tetbury as they were very friendly / helpful, although I found Bath to be OK to.
I wonder if the recent "issues" are leading to the group having to be more customer focused to rebuild their reputation
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