Non-motoring > eBay Problems. Legal Questions
Thread Author: Badwolf Replies: 57
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New Sat 1 Jun 13 09:14 
 eBay Problems. - Badwolf
Morning all,

I recently sold my old smartphone on eBay. It was in perfect working order, being only five months old, with no damage whatsoever. However, the buyer contacted me nearly a week later to inform me that there was a problem with the screen on the phone and to ask for a full refund. I messaged him back stating that, as the phone left me in perfect condition and he had waited nearly a week after delivery (I sent in Special Delivery so have proof of when it arrived) I would not be issuing a refund. I also stated in the listing that there would be no returns allowed.

He has since escalated the case to eBay's Customer Services Team who have decreed that I have to issue him with a full refund once I receive the phone. I am extremely angry about this, not least because I have a feedback score of 100% on 239 transactions, whereas he is new to eBay and doesn't have a feedback score at all.

There appears to be absolutely nothing I can do about this. My PayPal account has already been debited with the amount in question, as a 'hold' transaction. Once I have taken delivery of the phone, one of the cards registered to my account will be debited.

Is there anything I can do about this? I feel utterly stitched up my eBay.

Thanks in advance.
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 eBay Problems. new Badwolf 1 Jun 13 09:14
 eBay Problems. new Mike H 1 Jun 13 09:36
 eBay Problems. new Dog 1 Jun 13 09:51
 eBay Problems. new Mike H 1 Jun 13 10:04
 eBay Problems. new Mike H 1 Jun 13 10:05
 eBay Problems. new Badwolf 1 Jun 13 10:12
 eBay Problems. new Badwolf 1 Jun 13 10:22
 eBay Problems. new Fursty Ferret 1 Jun 13 10:26
 eBay Problems. new Mike Hannon 1 Jun 13 10:48
 eBay Problems. new smokie 1 Jun 13 11:44
 eBay Problems. new Roger. 1 Jun 13 13:48
 eBay Problems. new Bigtee 1 Jun 13 14:15
 eBay Problems. new Runfer D'Hills 1 Jun 13 14:41
 eBay Problems. new Robin O'Reliant 1 Jun 13 15:18
 eBay Problems. new Bigtee 1 Jun 13 15:19
 eBay Problems. new R.P. 1 Jun 13 15:23
 eBay Problems. new sooty123 1 Jun 13 15:30
 eBay Problems. new Ted 1 Jun 13 17:33
 eBay Problems. new Runfer D'Hills 1 Jun 13 17:55
 eBay Problems. new SteelSpark 4 Jun 13 10:18
 eBay Problems. new smokie 4 Jun 13 19:59
 eBay Problems. new Dog 1 Jun 13 17:30
 eBay Problems. new VxFan 1 Jun 13 17:47
 eBay Problems. new Badwolf 1 Jun 13 18:23
 eBay Problems. new Cliff Pope 2 Jun 13 11:44
 eBay Problems. new madf 2 Jun 13 13:33
 eBay Problems. new mikeyb 2 Jun 13 17:37
 eBay Problems. new movilogo 3 Jun 13 16:20
 eBay Problems. new DP 4 Jun 13 10:34
 eBay Problems. new Fenlander 5 Jun 13 09:40
 eBay Problems. new devonite 5 Jun 13 11:10
 eBay Problems. new Fenlander 5 Jun 13 11:16
 eBay Problems. new madf 5 Jun 13 13:09
 eBay Problems. new Fenlander 5 Jun 13 14:28
 eBay Problems. new Fullchat 5 Jun 13 18:32
 eBay Problems. new Dog 5 Jun 13 20:06
 eBay Problems. new Mapmaker 6 Jun 13 10:28
 eBay Problems. new Fenlander 6 Jun 13 10:47
 eBay Problems. new Badwolf 6 Jun 13 10:51
 eBay Problems. new Badwolf 8 Jun 13 08:00
 eBay Problems. new Fenlander 8 Jun 13 08:11
 eBay Problems. new Badwolf 8 Jun 13 09:38
 eBay Problems. new - 8 Jun 13 09:51
 eBay Problems. new Fenlander 8 Jun 13 09:56
 eBay Problems. new Dog 8 Jun 13 11:28
 eBay Problems. new R.P. 8 Jun 13 11:39
 eBay Problems. new VxFan 8 Jun 13 16:51
 eBay Problems. new Fullchat 8 Jun 13 17:02
 eBay Problems. new Badwolf 11 Jun 13 07:01
 eBay Problems. new Fenlander 11 Jun 13 09:11
 eBay Problems. new Badwolf 11 Jun 13 09:28
 eBay Problems. new Fenlander 11 Jun 13 09:55
 eBay Problems. new VxFan 11 Jun 13 10:11
 eBay Problems. new Fenlander 11 Jun 13 10:18
 eBay Problems. new VxFan 11 Jun 13 10:24
 eBay Problems. new Badwolf 11 Jun 13 11:05
 eBay Problems. new Badwolf 11 Jun 13 11:09
  
 eBay Problems. new Fenlander 11 Jun 13 11:21
  
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