I sold a pair of kids school shoes size 10.5 nearly new and quoted postage at £3.50 they wanted it first class like in 2 days but never paid more so the box had to go and bubble wrap was used.
They didn't contact me to moan but escalated to a claim and wanted postage back as showed in some photos cracks in the shoes with her hand squeezing the sole over to show the cracks it will if you force it!!
Pay pal put a freeze on my account all of £12.50 you have no choice but to offer a partial or full refund the buyer wins.
Next time im off to a car boot sale to flog them i do buy from e bay have done for 6 years but as said above the selling experiance is nothing like it was.
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