See Dr. Ben Goldacre's secondary blog:
bengoldacre.posterous.com/-boring-laughably-rubbish-security-from-barcl
(ignore some of his atypical spellings).
"I was just left a message by "Barclays" asking me to call them on some odd, unusual 0800 number.
I did so, and they started asking me for security information. "How do I know your Barclays?" I asked. The guy on the phone was baffled. "But we're Barclays". .... "
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