As a Sky customer get regular calls ultimately ending in them trying to flog something - aren't they all.
On the last two occassions they have rung. " Mr Fullchat?" "Yes". "Sky here how are you this evening blah blah blah." "Now before we start for data protection purposes we need to confirm a couple of security details."
Now that's where it goes downhill because there is no way I am giving them my security details because after all they have my number and they have rung me. So we have a bit of a chat about Data Protection and them trying to convince me that they are genuine (which I have no doubt they are) but they still don't get what they want.
All very polite but you can hear the frustration. Have suggested that they speak to their supervisors and arrange a masterclass on the principles of Data Protection.
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