I've certainly had that experience a number of times.
"Can you confirm your address for me?"
Me: "Yes"
Silence, then after a while -
"So can you confirm your address?"
Me:"Yes, if you tell me what you think it is".
"No. I need you to confirm your address by telling me what it is".
Me: "That's not confirming. That's me giving you information. You know who I am, you called me and I answered the phone with my name. I have no idea who you are. What's your address? Before we waste any more time on this, what do you want to talk to me about anyway?
"I can't tell you that until you confirm your address".
Me: "Well we aren't going to get very far are we? Why don't you write to me? You never seem to worry about who opens the envelope, why are you so sceptical about who's answering the phone?"
"You can call us back if you like".
Me: "Yes I could, if you tell me what it's about."
"I can't do that unless you confirm your address".
Me: "Well in that case, it's been nice talking to you. Have a pleasant evening. Goodbye."
Glad it's not just me.
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