I’ve switched several times. The last was from OVO to Octopus. It took OVO 3 months to refund the £140 credit they owed me. I left because they kept sending conflicting emails about what my Direct Debit should be and made it really difficult for me to speak to anyone there. Quite a contrast from when I joined, probably due to the number of extra customers dumped on them by Ofgem.
|