>> I change suppliers every year or so. The last one I left was Avro a
>> few months back. They went over the deadline to produce my final bill and then
>> again in refunding my credit. Both failures should trigger automatic compensation but I only got
>> it when I escalated a complaint.
>> I see that
>> Ofgem has just publicly asked them to provide certain financial information……..
>>
I'm in the same boat, having left AVRO. No one answers the phone or replies to emails, whereabouts did you find the info on deadlines for producing final bills etc?
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