>Nope ours is best.
Glad you don't have the hassles that we do.
>As a general principal, no of course doctors dont read your hospital
>letters, they don't have time to routinely sit down and read all the
>communication and memorise the contents.
When a specialist at the hospital sends a letter to my GP surgery requesting something is added to repeat meds I expect someone there to read and action it. I do not expect to pitch up at the pharmacy the week before Xmas and find that the most important item has been left off because nothing has been done and the prescription team can't be bothered to query it with either myself or the doc.
And I do not expect hear BS like "Oh, he hadn't included details of how much in his letter so we didn't know what to prescribe" when I have a copy of the letter on my screen that says '20mg BD 3/12'.
>Patients need to take a little more responsibility for their ongoing health issues,..and resolve stuff with the doc as a more holistic team.
Been there. I fully expected having to coordinate things with both the hospital and surgery being involved but it simply doesn't work when one party stubbornly refuses to communicate.
Our surgery needs someone to grab it by the scruff of the neck and give it a damn good shake in the management department.
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