>> What would you, ideally, want in this situation?
If we were in the office and they wanted to change the 'landline' on my desk to a softphone I'd not turn a hair. I've been in jobs that were IT enabled in one way or another since 1986; I just get on with it. Even big bang migrations like the one that first put non GUI green on black text screens on our desk was a challenge to overcome.
I'm now, by dint of the pandemic, a homeworker. Not choice but I'm OK with it. My workspace is in my home. I don't want to have to re-arrange with headphones connected to my PC where I'll tangle them. I feel, even if it will work as others re-assure me that my hospitality in being flexible about homeworking to start with is being abused.
If it suits me to stay as I am (and there's no saving for the employer as the softphone licence costs more than my SIM) I'd like that respected.
And as noted elsewhere, I'm also concerned about the impact on the service. I suspect bean counters are driving this issue.
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Softphones new
Softphones new