OK well a slightly tech response then.
I don't think you will notice any significant change on your internet. However heavy your wife's work is, or your bandwidth usage for calls/video, most routers will manage and prioritise quite well. Even streaming video can get away with relatively low bandwidth, and your wife's heavy usage is likely to be, I imagine, up/downloading the occasional big file which might impact for a really brief time.
Of more concern to me would be the unreliability of your connection. It's one thing if a download fails, you can either restart or resume and just a bit of time is lost. But if you get disconnected from a call or streamed video conference you may not be able to easily remake the connection (though again most software will do it's best to put your back where you were after a disconnect).
The two speeds you quote in your post above don't make sense, but expect your upload speed to be considerably slower than your download speed - that's the way it works on public internet (as opposed to a private circuit of some sort). I've always found www.speedtest.net/ fairly reliable and for me it's reporting 221.04 Mbps download but only 20.94 Mbps upload.
If your internet really is up and down then contact your ISP to have them test it. You shouldn't have to put up with that really - though it did take Sky ages and ages and AGES to identify and correct a fault with her broadband.
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Softphones new
Softphones new