>> Doesn't your employer provide laptops for you to work at home?
>> How are you able to work from home, I take it all the work is
>> accessible to any computer?
When lockdown 1 started there were not enough laptops to go around and we were permitted, subject to not storing confidential data locally, to use our own machines so the service was maintained.
It may well be that I should have been given a laptop once they were available but somebody forgot. What I've got now works. A laptop would just be another object to juggle.
Work systems including case notes, webchat, call handling tool that routes callers to my mobile and all the guidance we need is on line.
Anything I need to save to facilitate it's being attached to case notes goes to a cloud location.
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Softphones new
Softphones new