So I started a live chat with them, got so far and they disconnected me!
Phoned the helpline and they offer a WhatsApp chat so started that yesterday but there was no response!
However 830am this morning a reply suddenly appeared and after a conversation they are sending out a repair company next Monday.
Will see what happens.
A friend had a similar issue with Richer Sounds. Company picked up the TV and repaired it and returned it. But she still wasn’t happy. So Richer Sounds gave her a credit for the full amount of the TV and told her just to keep the faulty one as well!
|
