I think The Granuad is quoting selectively, but it doesn't seem to alter the facts much.
The incompetence seems undeniable and shocking though I'm not so sure about homophobia. I don't think that's quite right.
It seems like they may have made inappropriate assumptions or generalisations about the people based on their perceived lifestyle. That's the wrong thing to do always, it may even be prejudice, but phobia?
However, ignoring that question just how was the investigation handled *that* badly?
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