>>The new rule introduced in 1999 followed a Law Commission recommendation for courts to
>>presume that a computer system has operated correctly unless there is explicit evidence to the
>>contrary.
If the logic is wrong you have issues. But the data can also be wrong and lead to "garbage in garbage out".
For years our base rates were wrong for currency loans, only by a few points but an error that compounds.
I produced tables of millions of records showing the errors and where these were in the client's favour we corrected them.
Pull a statement of account from the system before the correction and it would show the client owed far more than they actually did. Under this rule we could have easily sued on this information.
And now I realise why one of our independent rivals has been so successful at claiming against guarantors in court (they use the same system).
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