We moved your yesterday...no thanks to our solicitors or estate agents ! Expected contact from the estate agents as regards dropping off keys form Friday last week. Nothing. Left a message with them on Monday (yes I know it was a Bank Holiday but their contact centre answered and yes they were working) no response from them - they finally returned mystery call on yesterday afternoon....2 hours after we'd moved, in the meantime our keys had been dropped off at the solicitors' office on Tuesday morning. 1230 - Money still had not moved. 1pm the branch shut up shop for an hour, during which our buyers turned up with their trucks. Ours trucks had departed...in the end I contacted our sellers' solicitors (also shut up shop for lunch) and confirmed the money had arrived and got the keys. Our solicitors finally phoned after 2.30pm, we'd been in our new house for an hour....
Estate agent can now whistle for another sale that was lined up in the area by a family member, we'll go elsewhere.
BT have predictably been awful - spent hours on the the phone with their useless call centres - three "orders" placed and cancelled - complained in the end and finally a "manager" dealt with the matter - will take at least two weeks to get internet from the useless bunch. At least they sent mea little mobile hub thing (which is currently MIA - but will turn up I'm sure) House is great - living in a town for the first time in 40 odd years, but it's nice.
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