> Part of the sales pitch in the latter situation is the speed etc of the connection and its resilience to support WFH.
Do domestic phone/broadband sales pitches mention availability? I can't recall ever seeing it.
I must admit that it's not something on my check list when I've been looking at providers. All the ISPs serving my area rely on Openreach infrastructure anyway so there's unlikely to be much difference if any. I fully expect them to have failures now and again and have workarounds if necessary.
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