Anyone else getting the run around at the moment?
I have to hire a car for work purposes on a monthly basis, and for the past few months the service has been dire by each and every one of them.
I specifically request an automatic because of a left leg problem that I am waiting an operation on, that keeps getting put back because of the mess the country is currently in.
The clowns at these hire car companies either deliver a manual because no auto's are available, or don't bother delivering a car at all. Their last excuse was that they had delivered my car to the wrong person and subsequently couldn't get hold of her to retrieve the keys back again. They only told me this 2 days after the hire should have taken place!!!!
Part of the problem appears to be the hire companies are struggling to get new fleet at the moment because of the computer chip shortage and the delay in building new cars.
And because the 2nd hand car market is at a premium right now, they're either offloading used fleet to make money, or if they lease their fleet, the lease companies are cashing in by doing the same thing.
Don't they realise that while making money now, could in the long term affect their business by peeing off their customers?
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