Was at a pals house, and he went to check somethings on the internet, whilst he was booted up, he installed some automatic updates (9) all seemed to install ok. When the system asked to restart he allowed it, it gets as far as loading the "walking dots" xp screen, then throws up a bsod (winlogon process failed). We cant even get into safe mode, and last good wont work either!
Any ideas please?
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you will need the original xp disk. Boot that and do a system repair.
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Make sure you choose XP Repair and not Recovery Console...
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Yep! thats what I thought too! - only prob this one is one of those pre-loaded PITA jobs that ship without any disks! - He`ll just have to take it to town with him tomorrow and get a generic version put on it at the local £70 a time shop!
thanks chaps!
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By the way, you can't use an XP Home disk for an XP Pro Repair and vice-versa (you need the Product Key during the Repair).
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AH
in that case WAIT
there may be a recovery partition that can be booted. What's the make and model of the pc?
Last edited by: Zero on Tue 22 Feb 11 at 09:48
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update:
Compuer is a Dell Optiplex gx620 - he took it in yesterday, and they said they would need to re-load windows, it had xp professional on it, but they said they only had xp home. They wanted to charge him 83 quid for the op-system, and then 40 quid to load it!, but couldn`t do it for a fortnight.
H ended up buying the xp home, and bringing it back for me to help him put it on, but......when we boot with disc in drive, it flashes and clicks for a couple of mins, then starts loading original system and fails. We downloaded some start-up floppies off the net, for both home and prof, and tried these, the prof ones load up the point where it asks for the xp prof disk. so it can continue,,,,but, no disc!! Grrr! the home floppies wont run. We`ve tried formating the drive, from a floppy, but get the message, "this drive cannot be formatted"
Hair pull-out time!! - help please!!!!
Thinking of buying a new sata drive and installing the xp home on that after we swap it over. any ideas which one to get? please?
Last edited by: devonite on Sat 26 Feb 11 at 15:36
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Insert your new MS home CD
Restart the computer.
Press immediately after the DELL™ logo appears.
If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again.
Press the arrow keys to select CD-ROM, and press .
When the Press any key to boot from CD message appears, press any key.
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Cheers Z. but we`ve already been into bios and set cd-rom as 1st boot option, soon as comp starts, drive light flashes as it "seems" to be looking for the cd, but then after a couple of mins it reverts to the h/disk and fails due to winlogon sevices.
In bios, h/dive is set as sata-0 and the cd/dvd drive as pata-1
Last edited by: devonite on Sat 26 Feb 11 at 15:50
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Your cd drive could be naff. Download and burn an ISO copy of a linux distro to see if that will boot.
I would guess you will need to do a fixmbr on your disk.
Last edited by: Zero on Sat 26 Feb 11 at 15:52
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The right tree is being barked up here, it needs to boot from the CD ROM.
Are you suer you aren't turning your back after selecting to boot from CD ROM because there is often a Press Key to Confirm screen, and if you don't then it reboots into hard disk.
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was thinking about trying to boot with that live ubuntu disk that i had and cant find! that was mentioned either on here or the other place. definately set to boot from cd 1st, F12 brings up several useful looking options, 3 safe modes, last good. restore factory defaults, boot from utility partition etc, none of which will work! - is it possible that an autoupdate can kill both a cd-rom and h/disk in one go?
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I think your hard disk is knackered. Try the fixMBR (or whatever its called these days ) first.
Use a self booting linux disk repair tool.
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cheers for the help guys, will try the Linux approach and see if we can get access, if not looks like new h/drive ;-( - wish it was ide, i`ve a few spare! bah! more expense,
p.s
don`t go away this w/e!!! ;-)
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bsod after windows update - Zero
