...not sure I understand this.
As tax no longer flows over change of ownership, filling in, detaching and submitting the V5c transfer section on sale/disposal should automatically generate a tax refund.
The existing owner should (must) do this, but if the full V5c has been passed to the new owner/dealer there is no guarantee it has happened. The DVLA can hardly be held at fault if this process hasn't been followed.
I could understand subsequent problems if the following online request for refund was by VRM (given that DVLA records would probably now associate this with the new vehicle). I'm not in a position to check at the moment, but AIUI a refund request is via the V5c reference, not the VRM.
I am thus confused.
|
DVLA Cock Up new
DVLA Cock Up new
