Not sure I've understood this but....
You traded in your old car in early April. On that basis you should get a refund for May and any subsequent months validity. When you picked up the new car you'd presumably have paid the tax on line.
It now seems that instead of refunding you on the car you traded they've refunded the new one.
On the face then you're untaxed?
I guess there's some sort of issue because of the personal plate and/or fat fingers.
I don't see why WAH would affect it either way. When I worked from home as a Civil Servant it was the same laptop as I took into London on office days. It looked, felt and operated exactly the same in either, or any, place.
I'll finger failure to invest by governments of both stripes over many, many years so that DVLA's systems cannot do bank transfers or can only do so within limited parameters.
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DVLA Cock Up new
DVLA Cock Up new
