Both outright lied yesterday.
I am awaiting urgent parcels.
DPD said the driver couldn't find my house. I called them and they got on to the depot who said the driver knew where the house was, he's been there before and that he had put the wrong code on their in house app. The parcel would be with you today (yesterday).
It didn't arrive and this morning I got a message saying the package is being returned to the supplier.
EVRI said they couldn't deliver due to bad weather. Well the package originated in the south and since ordering the weather has been fine. I paid for nominated day delivery but that's clearly rubbish and I will be claiming that back.
This morning the supplier gave me a new tracking code for EVRI that does not exist according to the EVRI website.
Shambles.
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Couriers EVRI & DPD are a shambles new
Couriers EVRI & DPD are a shambles new