In 2011 the alternative vote referendum completely failed to get traction - opposed by 68%. The public are either happy with the status quo or don't care. The major parties have no reason to change the system.
Labour and Tory party members elect their leader and (potential) PM - neither has a public vote. Members of both parties are unrepresentative of the wider public.
We elect MPs to represent constituencies. The Queen appoints the PM on the basis he/she has the confidence of the House. Any form of PR will need a massive cultural and behavioural change - coalition will become the norm. It can, but does not always, work any better.
That we may not always like the outcome does not make the system wrong. A presidential system where a leader is appointed by a full public vote has different flaws.
However there are many things wrong with our democracy which do need addressing:
1. House of Lords - role, basis of appointment, authority etc are still unresolved
2. No linkage of national to local politics - over centralisation
3. Separate chambers for English vs UK legislation (assuming the Union continues)
4. Regional and local delegation of authority and funding wherever possible
5. Proper accountability for civil servants
6. No formal constitution leaving the country exposed to potential undemocratic abuse.
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