>> WhatsApp for work purposes are left feeling alienated.
My last two offices have used GoogleChat for exchanging messages. Not used for any formal decision making and some people participate more than others. It's useful for people to let the rest of the team know when they're on/off duty or with IT or process issues.
In the old office we used it quite a bit between individuals for social chit chat. Very easy way to waste a lot of time....
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