6 years ago a granddaughter was given phone on a Vodafone contract.
3 years ago she got a better deal on a new phone via Mobiles.co.uk(Carphone Warehouse Co.)
to change from Vodafone contract to Vodafone contract via Mobiles - PIA but my son managed it in about 2 hours.
Last month it was change contract of contract time again - sim only with Vodafone - 3 hours and my son lost the place. He made his daughter change her phone number. He was tempted to just move her to SKY mobile and tell Vodafone to p--- - off
Why does a company, like Vodafone, go out of their way to make life so difficult for loyal customers? My son has 4 family phones with Vodafone and has been with them for 25 years - I would have walked.
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