Telephone appointments work fine for me. I get a same day (usually within 3 hours of contacting the surgery) phone consultation, with a fact to face follow up later that day if needed.
You need to be able to articulate your issues well tho, and back them up. Good symptom description and progression, and how it relates to your known history, temperature, Blood pressure if you think it will be needed, even in my case the result of a urinalysis strip.
You need to manage the NHS to your own needs, if you sit back and assume it will magically work for you it wont.
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