If you mean Outlook the desktop program, then when you first install it each account as to be added. Sometimes that requires some technical details but it 100% required your email address and password.
I suggest you resolve this now because if something goes wrong in the future (PC dies, account hacked, etc. etc.) that will be the wrong time to do it.
Are you sure you don't know the password, haven't got it stored or written down somewhere, told the wife or something?
You need to log into your email account using a browser, essentially using the web interface. Type in your email address and then it will ask for your password. If you know it, all well and good, but if you don't then you will have to go the "forgot my password" route, which involves knowing the answers to your security questions and perhaps access to your phone.
It is also possible that you set a recovery email address.
Perhaps you should do this when your IT expert is visiting. It's not that it is difficult but there are many possibilities and he'll know what he is looking at easily.
One thing to be aware of is that in the throws of trying to recover a password if you don't know the answers to the security questions, don't have a recovery email address and don't have a telephone number stored it is possible to cause yourself significant problems.
Perhaps you should set up a second email account that you do know the password to and start transferring stuff to it and advising people.
You could carry on as you are and perhaps the chances of something going wrong are small. The concern is that if they do go wrong you may have insurmountable difficulties.
|
