>>If so, could you please put the Micro SIM in the adapter, into the old phone. Then send it an SMS when it is off, and turn it on to see if you receive the text.
Nice one Mark, thank you very much, I had nothing else to do all evening. Finally found old phone, then after much more digging a SIM adaptor. Fiddle about with SIM card, adaptor and holder. Switch on old phone, then go and look for a charger (unique plug). Couple of hours later, yes, if a text is sent to the old one when it is off, then it shows up when it's turned back on. That shows it must be something to do with the new phone, I guess somewhere in settings.
I found a site that I'll try tomorrow: Get Product Help & Support | LG U.K. Support
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