A friend of a friend is having problems getting a vaccination. She is 59 so should have been called up to have it. However, when she tried to log into the NHS website to book a date for the first jab, as all over 50s are being exhorted to do, she is told she is not yet eligible for her second jab.
Investigation with her GP reveals that records show she had her first jab on 8 January in Oxford (about 60 miles away). Unfortunately, she didn't.
It appears that someone else's jab has been recorded against her NHS number.
GP says we can't do anything about it, you'll have to ring 119.
119 says we can't do anything about it, ring your GP.
Nobody will take responsibility for this and she can't book a jab because she has had it, according to "the system".
Any suggestions?
I have suggested a tweet to Matt Hancock to get publicity but for some reason she is reluctant.
Presumably she will soon get her appointment for the second jab but how does she sort it out?
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