Our account got suspended when we were doing an extension a few years ago, it didn't like 2 payments to a new payee for several £000 at the same time. I only found out when the contract rang me up to find out where the money was, which was slightly concerning, but I was sure I had sent it to the right place.
The bank was similarly careful when I was trying to pay the mortgage off - it wouldn't let me arrange a one off transaction on line, and it took them doing checks and calling me back before it was allowed - and they read out the scammers check list more than once. I didn't point out that it had quite happily let me transfer the same money into a savings account a few weeks before, in 3 payments on successive days!!
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