Some may remember my thread of exactly a year and 2 days ago where the brakes were not bled at a main dealer service despite the operation being itemised and charged for.
There is a link here which contains a further link with pictures :)
www.kiaownersclub.co.uk/threads/brakes-bled-or-not.50681/#post-328723
Todays story and lots more pictures is captured in this link:
www.kiaownersclub.co.uk/threads/dealer-servicing-epic-fail-again.56643/#post-365965
To summarise I with only 25K miles and 5 K since the last service I had 2 choices of services.
A 30K Service at £79 :) or a 20K service (which I should have had last year) at £279.
As last years was not completed and I received a refund I opted for the £279 'On Line Booking' service which included the brake bleed again. The Service Receptionist inquired as to why I had opted for the dearer service and I informed her of the omissions last year.
So I left it today, reminding her of the requirement for the brake bleeding and went for a wander. When it was finished paid the bill and went to check the vehicle over.
You'd never guess what? The brakes had not been bled.
I informed them of my observations but a check with the technicians revealed that infact i was wrong, they had been done but cleaned afterwards with brake cleaner. No brake fluid stains, no brake cleaner staining and no tool marks on the bleed screws (you will see in the pictures which were difficult to take due to bright sunlight upsetting the camera).
Service Manager defended their position. After I informed him I had been authorised to test and inspect vehicles up to a standard suitable for court evidential purposes he offered to 're do' the brakes for my piece of mind. T**t!!
The last set of pictures show what the bleed screws look like when they have actually been bled.
Last edited by: Fullchat on Mon 20 Jul 20 at 23:38
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