Non-motoring > This is a service economy Miscellaneous
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New Sun 6 Oct 19 20:40 
 This is a service economy - R.P.
Tesco Bank...I usually pay my Credit Card by phone - regardless of time of day they are experiencing "exceptional call volumes".. doesn't bother me as I use the touch pad option. Sky are crap as well. Having worked in what was described as a "virtual" call centre I understand the pressure people are under.

Smile (my other Bank) have more or less ditched call-centres. They were always very good. The few times I've contacted them since they changed has been hassle free though.
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 Messages Author Date
 This is a service economy new Zero 6 Oct 19 19:34
 This is a service economy new CGNorwich 6 Oct 19 19:41
 This is a service economy new Kevin 6 Oct 19 20:16
 This is a service economy new Zero 6 Oct 19 20:23
 This is a service economy new Bromptonaut 6 Oct 19 20:31
 This is a service economy new R.P. 6 Oct 19 20:40
 This is a service economy new Robin O'Reliant 6 Oct 19 21:58
 This is a service economy new Bromptonaut 6 Oct 19 22:08
 This is a service economy new Duncan 6 Oct 19 22:15
 This is a service economy new R.P. 6 Oct 19 22:24
 This is a service economy new Duncan 7 Oct 19 06:27
 This is a service economy new Zero 7 Oct 19 08:34
 This is a service economy new R.P. 7 Oct 19 10:06
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