Arrived yesterday in Tenner Iffy. Very large hotel, Costa Adeje area, supposedly 5*, good reviews, but a large disappointment in that the gym opening hours are restricted to 10.00 > 18:00 hours. I appreciate that I’m in the sub 1% of guests that this will impact, and when I spoke to the senorita this AM at ‘the Spa’ which shares the gym entrance, she rolled her eyes and apologised profusely. Apparently I’m not the only one to complain.
I really enjoy my pre breakfast 60/90 minute workout, and cardio early evening before dinner, but those planss are scuppered. I’ve enquired about joining a local gym but that doesn’t open until 9 AM.
Every hotel I’ve ever stayed in, over many years, that has a gym, has always opened between 7/8 AM, closing around 10PM and it is those early AM and evening periods which get the most use as guests are normally out and about during the day.
I’ve registered a complaint with guest relations just because I can! My usual hotel, a 10 minute walk away, has proper gym opening hours, and I’ve stayed there twice this year and return for 12 nights immediately pre Christmas.
My question is...I could easily walk in unnoticed and use the gym in my ‘usual’ hotel as it is unmanned, but should I enquire first at reception, explain the situation and ask to use it ? I imagine, possibly due to insurance issues, it will be a negative response.
What would you do, given that I’ve another 9 nights here
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