"I've tried upgrading from our 2mb broadband with plusnet, however they say that there's not enough capacity in my area and I should check with BT, however looking at their website they say there's plenty. "
Exactly my position.
BT tell me I can have their fibre broadband at their price, but it seems that they limit the capacity of the network to those ISPs who's customers are, in their words, "price sensitive" and want better deals. A bit of a monopoly situation IMHO.
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