I was involved in a similar failure in 2007 with a now defunct national courier.
The number of parcels that went missing was astonishing.
The receivers used the value of customers goods to illicit payment from customers (your electronic goods in the warehouse cost £1m you owe us £500k, pay up or else).
Disgruntled drivers parked the vans in awkward locations off site so they had to be collected at extra cost. Many on double yellows so they were towed etc.
I can understand why this lot chose to wind up on Xmas day when most of the vehicles were at depots.
Still b***** unfair though!
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