I use BT and got an email, apparently from them, addressed not to me by name but to "Dear Customer". It refers to to "Planned Software Upgrade" and invites me to enter my details.
BT confirmed it was probably a scam and emailed me links to useful guides to scams and phishing.
I often get claims that they have a billing problem with me although payments go through as planned. These I ignore.
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A couple of days ago I got a particularly realistic looking scam that was pretending to be Amazon. One giveaway was that it showed the sender as amazon.com rather than, for us UK customers, amazon.co.uk
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Any email that invites me to provide personal details automatically goes in the junk folder.
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You can use Trusteer Endpoint Protection (free) which is available from a number of UK banks as well as from Trusteer, to protect ANY site, not just your on-line banking.
Basically once you protect a site a green icon appears, next to your address bar, if you are at the real site. Unprotected sites - such as a forum like this - display a grey icon
If you click on a link in a phishing email which purports to take you to one of your protected sites it wont!
I protect my on-line banking, eBay, Facebook & Twitter in this way.
Last edited by: Roger. on Mon 16 Jun 14 at 20:24
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Trusteer slowed my PC to the point it became almost unusable, something others have also found.
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I got a very (but not quite) believable scam email from BT. It appeared to originate from the right place too.
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Some of the BT scam mails have looked very convincing, especially around the time of the switchover from BT Yahoo to BT Mail.
Sadly, the new BT Mail interface is so unusably awful that the consequences of clicking one of the phishing links might (almost) have been preferable.
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Scam BT emails - Aretas
