Motoring Discussion > It's customer service, but not as we know it Miscellaneous
Thread Author: Dieselfitter Replies: 29
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New Tue 4 May 10 20:52 
 It's customer service, but not as we know it - Dieselfitter
26-year old daughter with more than 5 years' NCD, no accidents or convictions, has just changed her Ka for a Mini One. With about 6 weeks left on her existing insurance policy, she called her insurer to inform them of the change.

"Certainly Miss, that'll be an extra £144 for the remainder of the period, please."
"What - for 6 weeks? - then I'll cancel the policy and have a refund, please."
"Certainly Miss, that'll be a refund of £56, less an administration fee of £50. Oh, and if you cancel, you'll lose one year's NCD because you haven't completed a full year with us."

Am I allowed to name this star amongst insurance companies?
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 Messages Author Date
 It's customer service, but not as we kn.. new Dieselfitter 4 May 10 20:52
 It's customer service, but not as we know.. new FotheringtonTomas 4 May 10 20:56
 It's customer service, but not as we know.. new Falkirk Bairn 4 May 10 20:59
 It's customer service, but not as we kno.. new RattleandSmoke 4 May 10 21:06
 It's customer service, but not as we know.. new Lygonos 4 May 10 21:05
 It's customer service, but not as we kno.. new Stuu 4 May 10 21:29
 It's customer service, but not as we kn.. new Dieselfitter 4 May 10 21:34
 It's customer service, but not as we kno.. new Dieselfitter 4 May 10 21:29
 It's customer service, but not as we kn.. new Zero 4 May 10 22:05
 It's customer service, but not as we k.. new Dieselfitter 4 May 10 22:33
 It's customer service, but not as we.. new John H 4 May 10 23:11
 It's customer service, but not as w.. new Dieselfitter 4 May 10 23:40
 It's customer service, but not as .. new Zero 5 May 10 09:10
 It's customer service, but not as.. new Tooslow 5 May 10 09:18
 It's customer service, but not a.. new Zero 5 May 10 09:26
 It's customer service, but not.. new Lygonos 5 May 10 14:59
 It's customer service, but not as we kno.. new Redviper 4 May 10 21:33
 It's customer service, but not as we kn.. new Harleyman 4 May 10 22:19
 It's customer service, but not as we k.. new Ted 4 May 10 23:21
 It's customer service, but not as we.. new R.P. 5 May 10 09:44
 It's customer service, but not as w.. new mattbod 5 May 10 10:32
 It's customer service, but not as .. new Fenlander 5 May 10 13:10
 It's customer service, but not as.. new - 5 May 10 16:54
 It's customer service, but not a.. new Harleyman 5 May 10 22:04
 It's customer service, but not.. new - 6 May 10 15:23
 It's customer service, but not as we kno.. new Jacks 5 May 10 17:30
 It's customer service, but not as we kn.. new WobblyDog 6 May 10 12:26
 It's customer service, but not as we k.. new Buddy 6 May 10 13:08
 It's customer service, but not as we kn.. new Lygonos 6 May 10 20:07
 It's customer service, but not as we k.. new Typ 8L 6 May 10 23:23
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