>>Not quite like buying a microwave or TV is it, really.
I think it's exactly like that for a large part of the population. They don't own a car, they own car keys. They've no idea how anything works (other than the infotainment) and have no interest in finding out. They can't even change a wheel nowadays as they probably don't have a spare.
I know drivers that had the same car for ages and didn't know the headlamps had a thumbwheel for aim adjustment, never used the cruise control and took the car back to the dealer to pair their phone to bluetooth (but then still used it handheld because they forgot the instructions). Others didn't use the aircon because they didn't know the car had it.
|
Buying cars unseen new
Buying cars unseen new