Phone is on a 24 month contract with EE. I paid I think £200 upfront on debit card.
Yes I’m in Scotland.
My thinking was if they supply 24 month contract then the phone should last that. I have an emailed report from Apple Shop confirming that they have diagnosed a hardware fault and is in no way user fault or misuse.
Thanks for links, will take a look. I just know it’s one of these things that even if I get a black and white concrete source that they are liable, I then need to find someone at EE to accept that!
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