>> But the business model sounds iffy to me if you've already paid for the tickets.
>> Because Seatwave have your money (and that of others) but haven't actually got the tickets
>> nor paid for them. So this money is sat in their account.... Hmm.
I suspect that you have no section 75 protection from your Credit card operator. See the extract taken from money supermarket
What's not covered by Section 75?
Goods/services bought through intermediaries - travel agent, group-buying sites, Paypal etc
You're unlikely to be covered when payments are made to a company that isn't the one providing you with the product or service. In these cases, the credit card company usually says it didn't have a direct relationship with the supplier, so isn't equally liable.
If you stand your ground, it's possible to argue that the indirect relationship constitutes an arrangement to pay. The Court of Appeal decided this was acceptable in 2006, but it's unlikely to be an easy task.
The first main area is paying via an online processor such as PayPal, WorldPay or Google Wallet. Though these can have their own refund systems, they aren't as strong as the legal protection of Section 75.
There have also been recent cases where people buying goods on Amazon through 'Marketplace' suppliers have been turned down for Section 75 claims by credit card companies. Some opinion says these SHOULD be covered, but it may be a fight to make it happen.
Last edited by: sherlock47 on Thu 10 Dec 15 at 15:18
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