If Virgin's own security software is anything to go buy I would avoid it. It is far too vague too on what it actually covers.
Here is what I would do (and for less than £60!) this is assuming it is in my workshop and not onsite:-
1) Have a look inside the case, had one yesterday which had a dead video card fan, and lots of dust, how can Virgin check that over the internet?
2) Check the voltages of the PSU with a multimeter.
3) Check which process are running and see if there is anything suspicious
4) Check proxy settings etc, to make sure nothing is being redirected.
5) Check for known rootkits
6) Do an offline scan (e.g from a different operating system) *if I find viruses
7) Do the usual registry tweaks, and general things to make windows run faster such defrag and removing tempory files.
8) Upgrade RAM if required.
And a lot more depending on what the problem is.
Doing all the above requires at least 48 hours on the bench.
This £60 Virgin thing is probably nothing more than what CC cleaner will do and a basic virus scan.
For other thing you have to ask is why are they offering this for free? There has to be some motive.
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Virgin Health Check 
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