We had a mumble about this the other day, been to a cafe now run by a former colleague and acquaintance as a post-retirement hobby, serving an ignorant looking tourist who addressed him as "mate" (which was probably the first time he'd ever been addressed thus) he just oozed politeness and good manner in return. Me ? I'd have wanted to slap the ill-mannered pillock who had no idea of his server's pedigree and background...
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