As some of you know I am involved with a charity for vocational licence holders and as such, I'm the first point of contact.
I have just taken this call, and as I had to transcript it for our other Trustees, I thought it might be a bit of an eye opener for here too!
It went like this....
Hello, is that ther err, errr, Professional, err, errr, I'm distracted now and can't think who I'm ringing.
Professional Drivers Association?
Yes, that's it, do you have a Benevolent Fund.
Yes, we have the Foundation, which is our charitable arm.
I need £400 for a man who is in distress through no fault of his own.
OK, what does he want it for?
For a deposit on a rented house.
Right, does he meet our criteria though?
I didn't know you had any criteria (stroppily)
Yes, we do, is he a vocational licence holder?
I don't know, I think he did the job years ago.
Can I ask who I'm talking to please?
Karen
Karen from where?
A Charity in South Wales.
What charity?
It doesn't matter, I will find out if he does meet your criteria.
Can I ask why the Charity you are from can't help this man?
We're already helping him.
Right, well when you confirm his position it would be necessary for him to contact us directly for us to discuss this with him.
OK, Bye. (slams phone down)<<<<<
Is it any wonder I have a cynical outlook on life?
Pat
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