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I am a bit biased against Thomas Cook after a gross admin failure, on their part, notifying me of a 9 hour change to my flight times 14 days before I flew!. As regard the airline, they charge £30 to up your checked baggage allowance from 15kg to 20KG and their hand luggage allowance is a ludicrous 5kg in a bag 17 x 11 x 9 inches. If Easy Jet can let one on with hand luggage of the standard size and of any weight so long as one one get it into the locker unassisted why do TC have to be so awkward?
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